Terms of Service
These terms describe access to Resolve Case information, account experiences, case services, and related digital tools.
Last updated: August 25, 2026
1. Use of the service
Resolve Case provides public information, account experiences, support resources, and case-related tools subject to availability and eligibility.
2. Acceptable use
Visitors must not attempt to interfere with the site, impersonate another person, misuse account or support features, or provide information they are not authorized to use.
3. Product information
Rates, rewards, timelines, statistics, availability, and eligibility may change and should be confirmed during the relevant application or service process.
4. Accounts and security
Members are responsible for protecting sign-in information and notifying support promptly if they believe account access has been compromised.
5. Changes
These terms may be updated as the service develops. A revised date and material notices should accompany significant changes.
6. Contact
Questions can be sent through the Contact page.