Privacy Policy
This page explains the information categories, purposes, safeguards, and privacy choices associated with Resolve Case services.
Last updated: August 25, 2026
1. Information categories
Services may require identifiers, contact details, account preferences, case descriptions, supporting documents, and security records. The information requested depends on the service being used.
2. Account and case information
Account and case information is used to provide requested services, communicate updates, protect access, and maintain accurate service records.
3. How information would be used
Planned purposes include providing requested services, verifying authorized access, communicating case updates, protecting the service, meeting legal obligations, and improving support.
4. Security
Appropriate safeguards include encryption in transit, access controls, secure session management, logging, rate limits, validation, and procedures for handling security events.
5. Choices and requests
Members will be given appropriate ways to review, correct, download, or request deletion of eligible information once persistent accounts are available.
6. Contact
Questions about this policy can be directed through the Contact page.